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payment

If you are a retail buyer, you can pay immediately; if you are a wholesale price, please contact us before payment. We will provide you with very competitive wholesale prices.

Refund

We provide a return for all of your products. You must provide us with the shipping tracking number, the specific reason for the return, and after confirming the receipt, the order will be refunded to the buyer.

Transport

1. We only ship to the confirmed order address. Please confirm your address and telephone number before payment. We will ship within 2 to 5 business days after payment.

2. Payment orders below USD 8 will be sent through China Post ordinary packet (China tracking). Orders over US$8 will be sent via China Post registered airmail (valid tracking number).

3. If you have not received your product within 60 days after payment, please contact us.

Feedback

1. Your positive feedback is very important to our business development. If you are satisfied with our products and services, please leave 5 stars feedback.

2. If you have any questions about products and orders, contact us before leaving any negative or neutral feedback and we will work with you to resolve any issues.

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Convenient & precise

Home or away, know that your pet will be fed the right amount at the right time.

Personalized pet care

Whether you’re slowing down a speedy eater or preventing overeating, take control of your pet’s well-being with a customized feeding plan.

Stay in the know

Learn your pet’s eating habits and fine-tune their feeding plan to prioritize their well-being.